Testimonials for Northern States Basement Systems

We hear about you from the phone book and were satisfied with the job your two fine men did.  One of the reason that we went with your company is that no one come out from other company.

I had hear from others that you do good work.

You installed the sump pump and once we called, you were so helpful and pleasant, we didn't look elsewhere.  Dave was a great person to work with.  We felt he was honest, patient, and always had our best interest in mind.  The installation crew was very professional, friendly, and accommodating.

Reasons I when with your company- number one: your system number two: your system.  I have worked in/with construction industry and contractors for 20 years and I have NEVER worked with or witnessed a nicer bunch of guys; pleasure to have them in my home.  They all deserve a raise. Dave was A-one, top notch all the way!!! Thank You !!

We liked your price and the fact that you could do work before winter.  We had seen you at the home show.  We are very satisfied.

I heard about you from a previous customer.  Your crew was very hard working and pleasant. I am very satisfied with the system and the promptness in which you did it.

Excellent clean up. Your salesman was very good - easy to work with.  Your installation crew is exceptional-hard workers.

The small job you did for me looks great. Your salesman and his presentation was very good. My only issue was one of the walls needed to be wiped off but it only took me a few minutes to take care of. Otherwise, I was very satisfied. 

Your crew was professional and polite; your office staff was excellent; and your salesman's presentation was very thorough and accurate. Since the fix, we were seeing water in different places in the basement. Your crew was made aware of this and adjustements were made to the pump. We are now waiting to see if the problem is solved - but we believe it will be!

I am very satisfied with the job done. Your crew did a very nice job and the salesman gave a nice presentation. I decided to work with you again after you put a sump pump in for me in 1997. 

I was very satisifed with the job done. Your installation crew was great and everyone had a job to do. Your office staff was very pleasant to work with as well. Your prices are great and I am so grateful it is fixed. 

Thank you so much! Your staff was prompt, polite, and quick I was impressed that they hooked my laundry facilities back up when I told them my husband was out of town. Also, they replaced my "drip pan" underneath the H2O heater because it got bent a little in the back. Overall, I was very impressed with the level of professionalism and customer serivce. 

I hired your company because it was local and I had a gut feeling that it would be done right. Your entire staff was great and honest with me. The only issue, which was taken care of quickly, was the oil tank being disconnected too long. The holiday weekend didn't help either. But when I called on Tuesday you sent someone out immediately and it was handeled! Thanks!

I am very impressed with the attitude and professionalism of your staff. Being given an appointment immediately was a pleasant surprise. Being willing to work with my small cramped basement without a fuss was unexpected! Great Job- Great People!

Overall- Very satisfied. Good to deal with experienced people. Work completed in a timely fashion.